Privacy Policies

1. Scope and commitment
The Diagnostic Imaging Center is committed to protecting the privacy and confidentiality of the personal and medical information of our patients, users, and visitors. This policy establishes the guidelines under which we collect, use, store, and protect personal data, ensuring compliance with applicable data protection regulations.

2. Information we collect
We only collect the information necessary to provide our services, including:

  • Personal identification data.
  • Contact information.
  • Clinical data and imaging study results.
  • Administrative information, billing information or documents required by insurance companies, when applicable.

3. Use of information
The information collected is used exclusively for:

  • Manage and execute diagnostic imaging services.
  • Issue medical reports and deliver results.
  • Administrative processes, billing, and coordination with health insurance companies.
  • Ensuring the safety, continuous improvement and traceability of our processes.
  • Comply with legal, regulatory and institutional audit obligations.

4. Data protection and security
We implement technical, physical, and administrative measures to protect information against loss, unauthorized access, manipulation, disclosure, or misuse. Our staff is required to maintain strict confidentiality regarding all data they handle.

5. Sharing of information
Personal and clinical information will only be shared:

  • With healthcare professionals directly involved in patient care.
  • With insurance companies or entities authorized by the patient for administrative procedures.
  • With competent authorities, only in cases required by law.
    We do not sell or transfer personal information to third parties for commercial purposes.

6. Rights of data subjects
Patients have the right to:

  • Access your data and results.
  • Request corrections or updates.
  • Revoke your consent where applicable.
  • Request information about the use and processing of your data.

7. Information Retention
The data will be kept for the time required by health regulations and the operational needs of our center, always guaranteeing safe and responsible handling.

8. Policy Update
The Diagnostic Imaging Center reserves the right to update these policies to comply with new regulations or improvements in our processes. Any changes will be communicated promptly through our official channels.